Complaints Register

The Local Government Act 1995 requires a Complaint Register be maintained.

5.121. Register of certain complaints of minor breaches

(1)   The complaints officer for each local government is required to maintain a register of complaints which records all complaints that result in a finding under section 5.110(2)(a) that a minor breach has occurred.

(2)   The register of complaints is to include, for each recorded complaint 

(a) the name of the council member about whom the complaint is made; and

(b) the name of the person who makes the complaint; and

(c) a description of the minor breach that the standards panel finds has occurred; and

(d) details of the action taken under section 5.110(6).

(3)   The CEO must publish an up to date version of the register of complaints on the local government’s official website.